topic Re: Overseas and no connection in Sky Mobile

Overseas and no connection

Ray+Morton — Thu, 22 Aug 2024 09:45:08 GMT

I am in Greece. I get the daily Sky Passport message. But I can't connect to any networks. I can't see sky as a possible network.

Restarted 5 times.

Changed from autoconnect to manual and back

Reset network connections

PandJ2020 — Thu, 22 Aug 2024 10:01:09 GMT

@Ray+Morton wrote:
I can't see sky as a possible network.

You won't. You have to select a local provider.

Ray+Morton — Fri, 23 Aug 2024 14:25:37 GMT

Still no answer. Have spoken to Sky and nothing.

Ray+Morton — Sat, 24 Aug 2024 07:02:04 GMT

Flew home last night. No connection, no response from Sky.

63johnw — Sat, 24 Aug 2024 07:09:41 GMT

Hi @Ray+Morton are you saying you have no connection back in the UK ?

Ray+Morton — Sat, 24 Aug 2024 07:35:09 GMT

Yes. I can see the Sky network, but it won't let me connect to this or any other network. I think i is an account problem.

Daniel0210 — Sat, 24 Aug 2024 07:45:07 GMT

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

Ray+Morton — Sat, 24 Aug 2024 08:02:27 GMT

You are a genius. You have no idea how much that has just helped me. Thank you.