https://helpforum.sky.com/t5/Sky-Mobile/My-Number-Phone-not-updating-following-move-to-Sky-from-O2/m-p/4726790#M216409 <P>Hi, I have moved back to Sky from O2 and had the PAC code to transfer my original number which has all worked OK apart from the Phone/My Number is still showing the one allocated by Sky. I've tried to change multiple times but it never saves. I've also restarted a few times.&nbsp;</P><P>I'm getting the message that iMessage &amp; FaceTime is using the nbr but it's not registered to my phone as above and I can only keep using it until it expires.</P><P>I'm not sure what else to try. Thanks&nbsp;</P> Wed, 21 Aug 2024 08:37:30 GMT Katem122 2024-08-21T08:37:30Z https://helpforum.sky.com/t5/Sky-Mobile/My-Number-Phone-not-updating-following-move-to-Sky-from-O2/m-p/4726790#M216409 <P>Hi, I have moved back to Sky from O2 and had the PAC code to transfer my original number which has all worked OK apart from the Phone/My Number is still showing the one allocated by Sky. I've tried to change multiple times but it never saves. I've also restarted a few times.&nbsp;</P><P>I'm getting the message that iMessage &amp; FaceTime is using the nbr but it's not registered to my phone as above and I can only keep using it until it expires.</P><P>I'm not sure what else to try. Thanks&nbsp;</P> Wed, 21 Aug 2024 08:37:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-Number-Phone-not-updating-following-move-to-Sky-from-O2/m-p/4726790#M216409 Katem122 2024-08-21T08:37:30Z https://helpforum.sky.com/t5/Sky-Mobile/My-Number-Phone-not-updating-following-move-to-Sky-from-O2/m-p/4726797#M216411 <P>It might be worth calling Sky on 150 and asking them to send you a replace my sim as that will come with your transfered number so should fix these issues.</P> Wed, 21 Aug 2024 08:44:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-Number-Phone-not-updating-following-move-to-Sky-from-O2/m-p/4726797#M216411 caesarome 2024-08-21T08:44:12Z