topic Re: Phone in Sky Mobile

Phone

Benjaminsmith0987 — Tue, 20 Aug 2024 11:16:14 GMT

Hi just ordered my phone from sky delivery tomorrow but I don't have id what will happen if dpd ask for ID thank you

Re: Phone

Daniel0210 — Tue, 20 Aug 2024 11:18:14 GMT

@Benjaminsmith0987

Is there a family member who is going to be present with the photo I.D. and the same surname as you?

Re: Phone

Benjaminsmith0987 — Tue, 20 Aug 2024 11:19:33 GMT

No there's no family member with same my partner has different surname

Re: Phone

Daniel0210 — Tue, 20 Aug 2024 11:22:24 GMT

@Benjaminsmith0987

On the occasions I've had a Sky delivery via DPD I've been poised like a coiled spring with photo I.D. which hasn't then been requested. The driver may just take a photo of you with the parcel. Worst case scenario is the driver won't leave it and returns it to the depot.

Re: Phone

Benjaminsmith0987 — Tue, 20 Aug 2024 11:24:52 GMT

Thank you I do have a copy of my provisnal driver's license on my phone befor I lost it but has very old address on it I could try that

Re: Phone

Daniel0210 — Tue, 20 Aug 2024 11:27:26 GMT

@Benjaminsmith0987

Some customers have posted that DPD have sent them a text/email with a code on that they've then had to give the driver so you may receive one of those.

Re: Phone

Benjaminsmith0987 — Tue, 20 Aug 2024 11:29:24 GMT

Thank you hope I get a code

Re: Phone

Daniel0210 — Tue, 20 Aug 2024 11:30:50 GMT

@Benjaminsmith0987

Let us know on here how you got on, particularly whether you received the code.

Re: Phone

Benjaminsmith0987 — Tue, 20 Aug 2024 11:46:52 GMT

Will do and thank you