https://helpforum.sky.com/t5/Sky-Mobile/Creighton/m-p/4725781#M216286 <P>I upgraded two of my phones last year. But for some reason the old phones are still showing on my account. How can I remove them from my account?</P> Tue, 20 Aug 2024 07:02:58 GMT BeccaC43 2024-08-20T07:02:58Z https://helpforum.sky.com/t5/Sky-Mobile/Creighton/m-p/4725781#M216286 <P>I upgraded two of my phones last year. But for some reason the old phones are still showing on my account. How can I remove them from my account?</P> Tue, 20 Aug 2024 07:02:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Creighton/m-p/4725781#M216286 BeccaC43 2024-08-20T07:02:58Z https://helpforum.sky.com/t5/Sky-Mobile/Creighton/m-p/4725790#M216287 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743280">@BeccaC43</a>&nbsp; if you returned the phones to sky as part of a swap they normally disappear after 150 days, if they weren't returned to sky then they can't be removed.&nbsp;</P> Tue, 20 Aug 2024 07:14:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Creighton/m-p/4725790#M216287 63johnw 2024-08-20T07:14:28Z