topic Since having my mobile, I am unable to access mobile data. I have tried the advice given, in Sky Mobile

Since having my mobile, I am unable to access mobile data. I have tried the advice given,

DeborahL68 — Mon, 19 Aug 2024 13:31:28 GMT

No mobile data when I am away from WiFi . I have had this mobile for over 2 years and constant issues with data. My data roll is great, because I never use it. I never experienced these issues when I was with 02. I have called sky on 2 occasions and answered the robot a few times. Paying for something that does not work properly

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

Daniel0210 — Mon, 19 Aug 2024 13:33:19 GMT

@DeborahL68

What have Sky suggested when you've reported this? Have they suggested a replacement SIM card for example?

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

DeborahL68 — Mon, 19 Aug 2024 13:37:21 GMT

I need to call them again. By the time I find a number, mobile will be obsolete

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

Daniel0210 — Mon, 19 Aug 2024 13:39:16 GMT

@DeborahL68

Just dial 150 from your Sky mobile!

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

DeborahL68 — Mon, 19 Aug 2024 13:42:02 GMT

Thanks