topic Re: Not happy with iPhone 15 pro max in Sky Mobile

Not happy with iPhone 15 pro max

Camjoel44 — Mon, 19 Aug 2024 07:21:56 GMT

Hi. I stupidly got an iPhone 15 pro max in May this year moving from Android. Biggest mistake ever. Is there any way I can sell the phone and get another phone if I keep up paying the contract? Any help greatly appreciated. Well looking for an answer from a sky worker if possible like Lisa_P18 or something like that

Re: Not happy with iPhone 15 pro max

chris+f — Mon, 19 Aug 2024 08:32:40 GMT

What issue do you have with the 15 pro max ?

Re: Not happy with iPhone 15 pro max

caesarome — Mon, 19 Aug 2024 08:56:24 GMT

It is unlikely Sky will respond to you.

As long as you keep paying for it each month then you should be OK to do this.

Re: Not happy with iPhone 15 pro max

Camjoel44 — Mon, 19 Aug 2024 08:54:47 GMT

I have been Android for years and clever me thought it would be good changing to iPhone..... Big mistake. I should just stick to what I know. I am tied in for 2 years

Re: Not happy with iPhone 15 pro max

PandJ2020 — Mon, 19 Aug 2024 09:10:44 GMT

@Camjoel44 wrote:
I am tied in for 2 years

You're not.

You can either clear the outstanding balance or continue to pay - if you default on payments then the full amount becomes immediately payable and recovery actions will commence. (You don't have to keep the device)

Alternatively, you can ask Sky for a Swap - you can swap back to an Android but the residual value of your phone is going to be significantly less than the credit you owe on it (it loses a lot initially and probably further impacted by the new iPhone coming in a matter of weeks). If you swap then the difference (which is likely to be hundreds of pounds) becomes immediately payable at the next bill.

Of course, any purchase will involve a credit check which isn't guaranteed.

Re: Not happy with iPhone 15 pro max

Camjoel44 — Mon, 19 Aug 2024 09:17:37 GMT

Thanks for all the advice everyone. I should have just stuck to Android. Lesson truly learned