topic Re: Canceling my sky contract in Sky Mobile

Canceling my sky contract

hannahbutt — Mon, 19 Aug 2024 06:58:51 GMT

I'm thinking of leaving sky. What is the process and when will I get billed? My bill isn't due till the fifth of next month what does that mean that I will get charged for the cancellation fee on that day. I know contact rule are different for each network so I'm wanting to know what the next step is

Re: Canceling my sky contract

PandJ2020 — Mon, 19 Aug 2024 07:56:57 GMT

You have to give 31 days notice to cancel.

You mention 'cancellation fee' - are you under contract (usually 12 months) where you will incur early termination charges?

Re: Canceling my sky contract

hannahbutt — Mon, 19 Aug 2024 07:58:04 GMT

Yeah I'm on a 12 month contract

Re: Canceling my sky contract

PandJ2020 — Mon, 19 Aug 2024 09:09:44 GMT

All the detail is in the contract, particulary 8.18 Sky Mobile

Re: Canceling my sky contract

hannahbutt — Mon, 19 Aug 2024 09:12:03 GMT

Thanks for letting me know I knew you had to give 30 days notice I thought either different networks might have different rules if that makes sense I've found a better deal with EE however I'm still deciding on if to wait till my contract ends (feb 2025) or pay £130 to cancel my contract

Re: Canceling my sky contract

PandJ2020 — Mon, 19 Aug 2024 09:14:12 GMT

@hannahbutt wrote:
Thanks for letting me know I knew you had to give 30 days notice I thought either different networks might have different rules if that makes sense I've found a better deal with EE however I'm still deciding on if to wait till my contract ends (feb 2025) or pay £130 to cancel my contract

If the new deal saves you more than £130 then it may be worth considering. (Sounds unlikely)

Re: Canceling my sky contract

hannahbutt — Wed, 21 Aug 2024 07:14:32 GMT

The £130 is what I have to pay to cancel my contract. I have given a better deal. Yes a little bit more buts it's worth it