https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-upgrade-mobile/m-p/4720515#M215849 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2433027">@juuiinn</a>&nbsp; unfortunately there is no other option but to phone if it won't let you do it online.&nbsp;</P> Wed, 14 Aug 2024 10:35:09 GMT 63johnw 2024-08-14T10:35:09Z https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-upgrade-mobile/m-p/4720451#M215843 <P>I have been trying for 3-4 days to upgrade my mobile online but every time I try it says there is a problem on sky side and to try again. This has happened several times. Please don't say phone them, as the issue is they should not tell me I can do this online if I/we can't.</P> Wed, 14 Aug 2024 09:41:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-upgrade-mobile/m-p/4720451#M215843 juuiinn 2024-08-14T09:41:30Z https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-upgrade-mobile/m-p/4720515#M215849 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2433027">@juuiinn</a>&nbsp; unfortunately there is no other option but to phone if it won't let you do it online.&nbsp;</P> Wed, 14 Aug 2024 10:35:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Trying-to-upgrade-mobile/m-p/4720515#M215849 63johnw 2024-08-14T10:35:09Z