topic Re: Sim in Sky Mobile

Sim

Arjan1 — Tue, 13 Aug 2024 18:43:17 GMT

I have tried my sky mobile sim in 2 Samsung devices and it won't work

Re: Sim

caesarome — Tue, 13 Aug 2024 18:49:48 GMT

Has the sim been activated or was it previously on another phone ?

Re: I'm trying to active new SIM and transfer using PAC, keep getting error message to try again

Arjan1 — Tue, 13 Aug 2024 19:05:05 GMT

I broke my phone and borrowed a phone,I have a sky mobile sim that was activated but when I put it in the other phone it Sat's no network,that's with calls and texts

Re: I'm trying to active new SIM and transfer using PAC, keep getting error message to try again

caesarome — Tue, 13 Aug 2024 19:17:41 GMT

@Arjan1

Try requesting the settings to the sim from the Sky website

:Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

Re: Sim

63johnw — Tue, 13 Aug 2024 19:22:53 GMT

Hi @Arjan1 are you sure the phones are unlocked to any network ?

Re: Sim

Arjan1 — Tue, 13 Aug 2024 20:37:53 GMT

No ill check, thanks

Re: Sim

Arjan1 — Tue, 13 Aug 2024 20:39:29 GMT

It's activated and been used before

Re: Sim

caesarome — Tue, 13 Aug 2024 20:45:09 GMT

@63johnw wrote:

Hi @Arjan1 are you sure the phones are unlocked to any network ?