topic Re: Sky mobile in Sky Mobile

Sky mobile

Nige0986 — Sun, 11 Aug 2024 13:54:53 GMT

I am trying to speak to someone re mobile upgrade but can't get past the infuriating robot when I ring. How do I get to speak to an actual living person it surely shouldn't be this difficult????

Re: Sky mobile

Daniel0210 — Sun, 11 Aug 2024 14:10:57 GMT

@Nige0986
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: Sky mobile

lainy1974 — Thu, 10 Oct 2024 15:17:48 GMT

It's ridiculous can't speak to a human why

Re: Sky mobile

caesarome — Thu, 10 Oct 2024 15:19:01 GMT

When you call Sky on 150 @lainy1974 the tip is to say nothing to the bot so have you tried this ?

Re: Sky mobile

Daniel0210 — Thu, 10 Oct 2024 15:19:32 GMT

@lainy1974

Unless your services are restricted follow the advice in my earlier post.