topic Re: Replacment SIM in Sky Mobile

Replacment SIM

Elliemoo24 — Wed, 07 Aug 2024 12:59:45 GMT

I had to order a new phone and contract as my phone was stolen over the weekend. My new phone arrived the next day but I am still waiting for my new SIM to arrive. It's been 3 working days and still no SIM card. I am completely without a phone and its been an absolute nightmare.

1. How long have others waited for replacement SIM

2. Should I just set my new device up without it and connect to wifi for now or will that just mess everything up and I should just wait for the SIM.

Re: Replacment SIM

PandJ2020 — Wed, 07 Aug 2024 13:16:16 GMT

SIM's come via RoyalMail can often take a few days...

But go ahead and set your phone up on WiFi - you can insert the SIM when it arrives...

Re: Replacment SIM

Elliemoo24 — Wed, 07 Aug 2024 14:15:14 GMT

thanks for your response. is it as simple as popping the sim and activiating it when it arrives and then im off kind of thing?

Re: Replacment SIM

caesarome — Wed, 07 Aug 2024 14:59:01 GMT

@Elliemoo24

Yes you just need to activate the sim when it arrives.

Re: Replacment SIM

PandJ2020 — Wed, 07 Aug 2024 15:02:33 GMT

@Elliemoo24 wrote:
hi

thanks for your response. is it as simple as popping the sim and activiating it when it arrives and then im off kind of thing?

Yes. All the SIM does is provider cellular connectivity.

The phone works fine on WiFi only. (You won't be able to get/make calls/texts or use Internet outside the house)

Re: Replacment SIM

Elliemoo24 — Wed, 07 Aug 2024 15:16:38 GMT

Thanks so much for your help.

been waiting days for a SIM card and it's making life very hard!!

Re: Replacment SIM

caesarome — Wed, 07 Aug 2024 15:18:47 GMT

Should it not arrive then you can order yourself another one by selecting a data plan for it via here:

https://www.sky.com/shop/mobile/plans

Should you end up with two then make sure you only activate one of them so the other is cancelled