https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711836#M215185 <P>Dod you order a esim when you ordered the new phone or were you pl;anning on converting that sim to an esim ?</P> Mon, 05 Aug 2024 15:50:14 GMT caesarome 2024-08-05T15:50:14Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711829#M215184 <P>I've swapped my iPhone 13 for a 15 plus and erased the phone and returned it to sky. However I forgot to remove my SIM card as the new phone has an E sim will this cause a problem?Thank you&nbsp;</P><P>&nbsp;</P> Mon, 05 Aug 2024 15:43:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711829#M215184 Jo-Jo67 2024-08-05T15:43:02Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711836#M215185 <P>Dod you order a esim when you ordered the new phone or were you pl;anning on converting that sim to an esim ?</P> Mon, 05 Aug 2024 15:50:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711836#M215185 caesarome 2024-08-05T15:50:14Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711860#M215188 <P>I activated the sim in my new phone by scanning the qr code . I just Fotgot to remove the old sim in my old phone after I reset it and erased everything.&nbsp;</P> Mon, 05 Aug 2024 16:28:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-sim-sent-back-in-error/m-p/4711860#M215188 Jo-Jo67 2024-08-05T16:28:50Z