https://helpforum.sky.com/t5/Sky-Mobile/Cannot-get-my-phone-reconnected-by-vodafone/m-p/4711719#M215168 <P>You're talking to other customers here and not directly to Sky.</P><P>&nbsp;</P><P>It's not clear what you're trying to do but stopping payments may be an issue unless you've correctly cancelled/transferred your service.</P><P>&nbsp;</P><P>If you are looking to move your number then you need a PAC code to give to a new supplier - assuming you are not within any minimum term with Sky.</P> Mon, 05 Aug 2024 14:12:00 GMT PandJ2020 2024-08-05T14:12:00Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-get-my-phone-reconnected-by-vodafone/m-p/4711702#M215167 <P>Vodafone have refused to reconnect my mobile number and will not tell me why so thats why I have stopped my sky mobile payments</P><P>As you can see from by tv and broadband accounts there are no issues but I left my phone in Morocco last October 2023 which I receive back in Jan 2024 but vodafone have since refused to reconnecct me</P><P>Gareth Jones</P> Mon, 05 Aug 2024 13:51:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-get-my-phone-reconnected-by-vodafone/m-p/4711702#M215167 Jones66 2024-08-05T13:51:29Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-get-my-phone-reconnected-by-vodafone/m-p/4711719#M215168 <P>You're talking to other customers here and not directly to Sky.</P><P>&nbsp;</P><P>It's not clear what you're trying to do but stopping payments may be an issue unless you've correctly cancelled/transferred your service.</P><P>&nbsp;</P><P>If you are looking to move your number then you need a PAC code to give to a new supplier - assuming you are not within any minimum term with Sky.</P> Mon, 05 Aug 2024 14:12:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-get-my-phone-reconnected-by-vodafone/m-p/4711719#M215168 PandJ2020 2024-08-05T14:12:00Z