topic Re: Phone bill in Sky Mobile

Phone bill

Hay1988 — Sat, 03 Aug 2024 18:59:19 GMT

I need to understand why my bill is much more this month. It says it’s added onto a pink I phone device and this was a while ago when I upgraded. Please explain.

the only thing I've done is roaming which I'm assuming the £2 daily rate will come onto the bill soon?

Re: Phone bill

GD1 — Sat, 03 Aug 2024 19:02:42 GMT

@Hay1988 This is a customer helps customer communitty we can't see your bills, so you need to check that, there will be a breakdown of all charges showing on it.

Re: Phone bill

caesarome — Sat, 03 Aug 2024 19:08:48 GMT

@Hay1988 wrote:

It says it’s added onto a pink I phone device and this was a while ago when I upgraded.

If you have yet to be billed for this new iphone then this will be why as it might be back dated to the date you received it so if you look at your bill what dates show against it as it might be more than the usual 4 weeks. If this is the case then you next bill should be for the usual 4 weeks.