topic No service in the house in Sky Mobile

No service in the house

Rmcd74 — Mon, 29 Jul 2024 08:40:20 GMT

I came home from holiday 17/7 and trying to use the iphone 14 pro max to make calls,it doesnt connect to make outbound calls or receive calls as it goes between 3g,no bars or an E where the 5g should be

i was able to use the mobile before holiday without any issues and now its become an issue,,if i go outside the house it can be 100 yards before a signal appears so is it something to do with the mast as ive already been told that the service in my area is fine

Re: No service in the house

caesarome — Mon, 29 Jul 2024 08:46:18 GMT

Give this a try:

Settings > Mobile Service > SIM Applications > Make sure this is set to Home.

If you have the Sky Menu app then you can use this instead.

Re: No service in the house

Rmcd74 — Mon, 29 Jul 2024 08:54:47 GMT

I go to the menu

i click roaming and its set to >home

is this correct