topic Re: Cant install esim on s24 ultra in Sky Mobile

Cant install esim on s24 ultra

Mike8672 — Sun, 28 Jul 2024 18:02:45 GMT

Cant install esim on s24 ultra

Re: Cant install esim on s24 ultra

caesarome — Sun, 28 Jul 2024 18:17:50 GMT

@Mike8672

What is happening when you try to ?

Re: Cant install esim on s24 ultra

Mike8672 — Sun, 28 Jul 2024 19:28:00 GMT

When scanning QR code get message saying code is invalid or already been used

Re: Cant install esim on s24 ultra

caesarome — Sun, 28 Jul 2024 20:37:05 GMT

You will have to contact Sky support about this as they might have to send you out another physical sim that you can then convert to an esim.

150 is the free number to use from another Sky Mobile if you have one or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.