topic Unable to roll data in Sky Mobile

Unable to roll data

Emlou30 — Sun, 28 Jul 2024 07:16:46 GMT

Tried rolling data and keep getting message saying I'm unable to roll data. My sky TV is in cancellation pending (as I've had nothing but trouble) BUT I have not cancelled mobile contract. Just seems weird that it's happened now! Never had this issue before

Re: Unable to roll data

Daniel0210 — Sun, 28 Jul 2024 07:25:21 GMT

@Emlou30

If it continues call Sky and an agent can move the data over from your Piggybank for you.

Re: Unable to roll data

Paul+griffiths — Sun, 28 Jul 2024 08:49:25 GMT

I'm having the same issue regarding my phone data I'm also in cancel period with tv

Re: Unable to roll data

Daniel0210 — Sun, 28 Jul 2024 09:35:02 GMT

@Paul+griffiths @Emlou30

Hopefully just a coincidence as the mobile and TV subscriptions are different accounts.

Re: Unable to roll data

Emlou30 — Tue, 30 Jul 2024 16:29:47 GMT

@Paul+griffiths @It's got to be related issue with the cancellation. Too much of a coincidence. Sky are losing my phone contract too after this. Unfortunately I find them so incompetent these days.

wont roll the piggybank

rudibryson — Fri, 09 Aug 2024 00:01:14 GMT

I have also just cancelled my TV pack and now data will not roll. Pathetic