topic Mobile link to my sky in Sky Mobile

Mobile link to my sky

ChrisSalmon — Wed, 24 Jul 2024 19:38:51 GMT

I have a sky mobile and it is linked but it is not showing on My Sky so I can not manage this account.

Re: Mobile link to my sky

63johnw — Wed, 24 Jul 2024 19:47:50 GMT

Hi @ChrisSalmon try calling sky on 150 so they can locate it for you, sometimes for whatever reason a device ends up on a different account.

Re: Mobile link to my sky

caesarome — Wed, 24 Jul 2024 21:04:54 GMT

If you don't want to call @ChrisSalmon we can alert Skys' messaging team for you if you would prefer then they will contact you via a private message on here so let us know if you would prefer this.

Re: Mobile link to my sky

ChrisSalmon — Thu, 25 Jul 2024 05:40:30 GMT

I will try and call.

Thanks