topic Waiting for number to transfer in Sky Mobile

Waiting for number to transfer

BethanyJC — Tue, 23 Jul 2024 09:04:17 GMT

I requested my mobile number transfer over from EE to Sky on Saturday. My old number is still not active and still listed as the sky number.

how long on average does this take?

Re: Waiting for number to transfer

caesarome — Tue, 23 Jul 2024 09:10:17 GMT

As number transfers do not take place at the weekend by doing this on a Saturday it is as if you did it on a Monday so you might find the number transfers sometime today.

Re: Waiting for number to transfer

BethanyJC — Wed, 24 Jul 2024 07:08:50 GMT

I've since received the email and text today it's happened. But on settings it still hasn't changed and every time I restart the phone it still hasn't changed ?

Re: Waiting for number to transfer

BethanyJC — Wed, 24 Jul 2024 07:32:24 GMT

The correct number is now showing, but iMessage and FaceTime will not activate

Re: Waiting for number to transfer

63johnw — Wed, 24 Jul 2024 07:39:13 GMT

Hi @BethanyJC try this.

Go to settings, message, send receive

Tap on Apple ID and sign out.
Turn iMessage off.
Turn your phone off for at least 10 seconds

Go to settings, message, iMessage turn back on

Tap on send receive and sign in to Apple ID

Make sure correct number showin in "start new conversations from"