https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699952#M213994 <P>When do sky send packaging mobile swap - only got 14 days to return so would appreciate knowing how long it takes to be sent appropriate pa kaging and label thank you</P> Tue, 23 Jul 2024 08:29:05 GMT spencer84 2024-07-23T08:29:05Z https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699952#M213994 <P>When do sky send packaging mobile swap - only got 14 days to return so would appreciate knowing how long it takes to be sent appropriate pa kaging and label thank you</P> Tue, 23 Jul 2024 08:29:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699952#M213994 spencer84 2024-07-23T08:29:05Z https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699954#M213995 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1964151">@spencer84</a>&nbsp;</P> <P>Yo should be able to use the packaging&nbsp;your new phone came in as there should be a small return label on the inside of it. If you no longer have this then call Sky on 150 to let them know that you need a return label and packaging if you haven't anything to use.</P> Tue, 23 Jul 2024 08:32:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699954#M213995 caesarome 2024-07-23T08:32:20Z https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699956#M213996 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1964151">@spencer84</a>&nbsp;</P> <P>My understanding is the&nbsp;<SPAN>packaging your new phone came in should have contained&nbsp;a small return label on the inside&nbsp;of it and you use the same box/bag. If you no longer have this call Sky on 150 as they will then discuss with you the best way to return it.&nbsp;</SPAN></P> Tue, 23 Jul 2024 08:33:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699956#M213996 Daniel0210 2024-07-23T08:33:53Z https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699974#M214000 <P>Thank you box was of no use but found the label so I'll sort much appreciated</P> Tue, 23 Jul 2024 08:46:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-ve-upgraded-my-iPhone-and-waiting-to-return-old-phone-do-sky-send-packaging-not-received-yet/m-p/4699974#M214000 spencer84 2024-07-23T08:46:22Z