topic Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0 in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699815#M213977 <P>Not as of yet, I've no idea where to start to be honest&nbsp;</P> Mon, 22 Jul 2024 21:48:41 GMT Chris180 2024-07-22T21:48:41Z Old phone keeps turning itself off, need a swap but they have valued my old phone at £0 https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699786#M213965 <P>Old phone keeps turning itself off ( samsung galaxy s22 ultra )</P><P>&nbsp;</P><P>need a swap or fix&nbsp; but they have valued my old phone at £0 So I'd have to pay the rest of my device on top of a new one which I can not afford !&nbsp;</P> Mon, 22 Jul 2024 21:11:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699786#M213965 Chris180 2024-07-22T21:11:24Z Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0 https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699797#M213968 <P>Have you spoken to Sky or Samsung about getting it sent off to be looked at ?</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 22 Jul 2024 21:27:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699797#M213968 caesarome 2024-07-22T21:27:12Z Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0 https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699815#M213977 <P>Not as of yet, I've no idea where to start to be honest&nbsp;</P> Mon, 22 Jul 2024 21:48:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699815#M213977 Chris180 2024-07-22T21:48:41Z Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0 https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699816#M213978 <P>I would start here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs</A></P> Mon, 22 Jul 2024 21:49:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-phone-keeps-turning-itself-off-need-a-swap-but-they-have-valued-my-old-phone-at-0/m-p/4699816#M213978 caesarome 2024-07-22T21:49:41Z