https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699014#M213863 <P>Sent back a faulty phone to Sky , was told I wouldn't have to pay anything, and now an amount has popped up on my bill.</P> Mon, 22 Jul 2024 08:33:36 GMT Boampongirine 2024-07-22T08:33:36Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699014#M213863 <P>Sent back a faulty phone to Sky , was told I wouldn't have to pay anything, and now an amount has popped up on my bill.</P> Mon, 22 Jul 2024 08:33:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699014#M213863 Boampongirine 2024-07-22T08:33:36Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699020#M213864 <P>You do continue paying for the phone if you are waiting for it to be returned to you after it has been repaired so you have been misinformed.</P> Mon, 22 Jul 2024 08:43:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699020#M213864 caesarome 2024-07-22T08:43:36Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699025#M213866 <P>Not repair , return,as not fit for purpose and verbal agreement,would be no charges.</P> Mon, 22 Jul 2024 08:45:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699025#M213866 Boampongirine 2024-07-22T08:45:38Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699030#M213868 <P>So did you cancel within the 30 day cooling off period at the start of the contract ?</P> Mon, 22 Jul 2024 08:48:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-phone/m-p/4699030#M213868 caesarome 2024-07-22T08:48:09Z