topic Re: Do I have to return old phone if £0 value in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698232#M213792 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032725">@hazelparker1963</a>&nbsp; dont upgrade just order a new phone when logged into your account.&nbsp;</P> Sun, 21 Jul 2024 10:25:23 GMT 63johnw 2024-07-21T10:25:23Z Do I have to return old phone if £0 value https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698229#M213791 <P>I am currently due a new sim deal and new phone upgrade in a couple of weeks. According to upgrade process my old phone has £0 value, yet I have to return it or incur a £48 charge if not returning or getting upgrade now...</P> Sun, 21 Jul 2024 10:22:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698229#M213791 hazelparker1963 2024-07-21T10:22:51Z Re: Do I have to return old phone if £0 value https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698232#M213792 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032725">@hazelparker1963</a>&nbsp; dont upgrade just order a new phone when logged into your account.&nbsp;</P> Sun, 21 Jul 2024 10:25:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698232#M213792 63johnw 2024-07-21T10:25:23Z Re: Do I have to return old phone if £0 value https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698233#M213793 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032725">@hazelparker1963</a>&nbsp; You don't have to return it but any remaining balance must be paid off in full&nbsp;</P> Sun, 21 Jul 2024 10:25:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Do-I-have-to-return-old-phone-if-0-value/m-p/4698233#M213793 SKY1992bf 2024-07-21T10:25:31Z