topic Discount in Sky Mobile

Discount

Anonymous — Sun, 21 Jul 2024 10:08:39 GMT

I set up 3 sim only deals a week ago, they were meant to apply a discount on two of sims but only have on one, numerous phone calls later and still not seen a change, should I cancel sims as I'm in my cooling off period

Re: Discount

Daniel0210 — Sun, 21 Jul 2024 10:11:31 GMT

@Anonymous wrote:

should I cancel sims as I'm in my cooling off period

@Anonymous

That's a question only you can answer. What have Sky said when you've reported this?

Re: Discount

Anonymous — Sun, 21 Jul 2024 10:13:09 GMT

I've spoke to 3 people now from sky and they all say oh yes I've sorted now but never is. Spent hours on phone trying to sort out these sims

Re: Discount

Daniel0210 — Sun, 21 Jul 2024 10:15:18 GMT

@Anonymous

Have you checked future bills on those sims to see if the discount has been applied from that date?

Re: Discount

Anonymous — Sun, 21 Jul 2024 10:18:42 GMT

Yes and those don't show the discount either, it's so frustrating