https://helpforum.sky.com/t5/Sky-Mobile/Esim-installation-issue/m-p/4696873#M213641 <P>Hi - can anyone help please. I installed an esim to my iPhone 11. It is working ok. However, I wasn't receiving messages so I was looking at the settings.&nbsp;<BR /><BR /></P><P>Not sure what I have done however I labelled the eSIM as 'Travel' and kept my original physics sim as 'Primary'.&nbsp;<BR /><BR /></P><P>When I open 'mobile service' in settings, now all I see is 'travel' sim and another one labelled 'business'. &nbsp;Even when I try to select Primary, it doesn't let me.&nbsp;<BR /><BR /></P><P>I have no idea why the Primary sim option has dropped off. Can anyone help please?</P><P>&nbsp;</P><P>thanks&nbsp;</P> Fri, 19 Jul 2024 15:26:47 GMT Mckerr 2024-07-19T15:26:47Z https://helpforum.sky.com/t5/Sky-Mobile/Esim-installation-issue/m-p/4696873#M213641 <P>Hi - can anyone help please. I installed an esim to my iPhone 11. It is working ok. However, I wasn't receiving messages so I was looking at the settings.&nbsp;<BR /><BR /></P><P>Not sure what I have done however I labelled the eSIM as 'Travel' and kept my original physics sim as 'Primary'.&nbsp;<BR /><BR /></P><P>When I open 'mobile service' in settings, now all I see is 'travel' sim and another one labelled 'business'. &nbsp;Even when I try to select Primary, it doesn't let me.&nbsp;<BR /><BR /></P><P>I have no idea why the Primary sim option has dropped off. Can anyone help please?</P><P>&nbsp;</P><P>thanks&nbsp;</P> Fri, 19 Jul 2024 15:26:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim-installation-issue/m-p/4696873#M213641 Mckerr 2024-07-19T15:26:47Z