https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4696238#M213520 <P>I ordered a phone last night but its not coming up in my orders</P> Fri, 19 Jul 2024 08:01:55 GMT sophiemould 2024-07-19T08:01:55Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4696238#M213520 <P>I ordered a phone last night but its not coming up in my orders</P> Fri, 19 Jul 2024 08:01:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4696238#M213520 sophiemould 2024-07-19T08:01:55Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4696268#M213523 <P>It can sometimes take up to 24 hours for it to appear via your orders so perhaps it will show up sometime later today.</P> Fri, 19 Jul 2024 08:34:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4696268#M213523 caesarome 2024-07-19T08:34:32Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697039#M213667 <P>how will i know before then if my order has gone through?</P> Fri, 19 Jul 2024 18:56:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697039#M213667 sophiemould 2024-07-19T18:56:48Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697040#M213668 <P>If it has gone through then the latest on your order can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> <P>&nbsp;</P> <P>Failing that give Sky a call tomorrow if nothing is showing there.</P> Fri, 19 Jul 2024 18:59:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697040#M213668 caesarome 2024-07-19T18:59:47Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697046#M213669 <P>all it says is this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="63AB58B0-288E-4CB6-AD46-7C10E249C161.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101876iACBF917101039BFC/image-size/medium?v=v2&amp;px=400" role="button" title="63AB58B0-288E-4CB6-AD46-7C10E249C161.png" alt="63AB58B0-288E-4CB6-AD46-7C10E249C161.png" /></span></P> Fri, 19 Jul 2024 19:08:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697046#M213669 sophiemould 2024-07-19T19:08:09Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697048#M213670 <P>Due to the global IT issues Sky's phone lines were down earlier today which is why you are seeing that message which is why I would suggest leaving it until tomorrow.</P> Fri, 19 Jul 2024 19:09:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697048#M213670 caesarome 2024-07-19T19:09:40Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697410#M213712 <P>it still hasnt said anything</P> Sat, 20 Jul 2024 09:28:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697410#M213712 sophiemould 2024-07-20T09:28:17Z https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697414#M213713 <P>In that case you will need to call for an update.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P>&nbsp;</P> Sat, 20 Jul 2024 09:30:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/ORDERS/m-p/4697414#M213713 caesarome 2024-07-20T09:30:51Z