https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695963#M213491 <P>All ready done that they say they look into it and they report it to higher level then cause they are able to roll data from there side they say it's been sorted but hasn't.&nbsp;</P> Thu, 18 Jul 2024 18:51:07 GMT Phill69 2024-07-18T18:51:07Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695940#M213486 <P>Cant Roll data from app keeps sending error message been going on for 3 months now. Uninstall app and reinstall it but same thing have 3 sims for account but same message for each off them</P> Thu, 18 Jul 2024 18:37:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695940#M213486 Phill69 2024-07-18T18:37:49Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695944#M213488 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4057346">@Phill69</a>&nbsp;</P> <P>What is the error message ?</P> Thu, 18 Jul 2024 18:40:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695944#M213488 caesarome 2024-07-18T18:40:29Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695954#M213489 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000003227.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101855i309AFDAB922B2885/image-size/medium?v=v2&amp;px=400" role="button" title="1000003227.jpg" alt="1000003227.jpg" /></span></P><P> </P> Thu, 18 Jul 2024 18:44:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695954#M213489 Phill69 2024-07-18T18:44:35Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695957#M213490 <P>You will need to call Sky on 150 so they can roll the data for you and can investigate why that error message is on your account. When calling say no when asked about going online or about a text message.</P> Thu, 18 Jul 2024 18:47:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695957#M213490 caesarome 2024-07-18T18:47:40Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695963#M213491 <P>All ready done that they say they look into it and they report it to higher level then cause they are able to roll data from there side they say it's been sorted but hasn't.&nbsp;</P> Thu, 18 Jul 2024 18:51:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695963#M213491 Phill69 2024-07-18T18:51:07Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695970#M213492 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4057346">@Phill69</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR /><STRONG>When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.</STRONG></P> <P>This isn't a live chat so replies are not instant.</P> Thu, 18 Jul 2024 18:59:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4695970#M213492 caesarome 2024-07-18T18:59:35Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4696487#M213558 <P>Thanks for escalating this. We’ve sent an invite to chat.</P> Fri, 19 Jul 2024 10:37:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4696487#M213558 Mr+Flibbles+86 2024-07-19T10:37:58Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697109#M213673 <P>Sorry had some issues today but got no link thanks</P> Fri, 19 Jul 2024 20:35:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697109#M213673 Phill69 2024-07-19T20:35:47Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697113#M213674 <P>Had help from Tom-W19 IF this can help you with my issue and no link came up for chat.</P> Fri, 19 Jul 2024 20:41:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697113#M213674 Phill69 2024-07-19T20:41:01Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697123#M213676 <P>You were sent the chat bubble at 11.37 this morning so as per my previous post you can use that to chat to the messaging team.</P> Fri, 19 Jul 2024 21:05:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697123#M213676 caesarome 2024-07-19T21:05:20Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697517#M213716 <P>No bubble here sorry.&nbsp;</P> Sat, 20 Jul 2024 11:45:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697517#M213716 Phill69 2024-07-20T11:45:53Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697529#M213717 <P>Is it not at the bottom of this page somewhere ?</P> Sat, 20 Jul 2024 11:59:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697529#M213717 caesarome 2024-07-20T11:59:14Z https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697994#M213768 <P>Got one now thanks.</P> Sat, 20 Jul 2024 21:27:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cant-roll-data-from-app/m-p/4697994#M213768 Phill69 2024-07-20T21:27:24Z