topic Re: Upgrading with Sky Mobile in Sky Mobile

Upgrading with Sky Mobile

David9393 — Wed, 17 Jul 2024 19:12:28 GMT

Been with Sky for many years now for tv broadband and mobile, but their online upgrade process is pretty poor. I'm not a massive data using but 8.00 pm is a bit too expensive for 2gb of data.

you can't seem to speak to anyone and Skys virtual assistance is of no assistance and I see the new customer offer is £6pm for 3Gb.

so it seems much better value to move to GiffnGaff at the moment and do my phone upgrade with them.

bye bye Sky Mobile

Re: Upgrading with Sky Mobile

caesarome — Wed, 17 Jul 2024 19:16:20 GMT

@David9393

When logged in what shows via your account as you should be able to change the plan you are on to one that is better value.

Re: Upgrading with Sky Mobile

David9393 — Wed, 17 Jul 2024 19:34:18 GMT

Thanks for your help , it was easy oooops ... @caesarome

Re: Upgrading with Sky Mobile

Lomand — Wed, 06 Nov 2024 16:23:32 GMT

Have upgraded my phone and the charge has doubled Why!

Re: Upgrading with Sky Mobile

PandJ2020 — Wed, 06 Nov 2024 17:00:06 GMT

@Lomand wrote:
Have upgraded my phone and the charge has doubled Why!

Did you send your current phone back? (As you may be paying for two)