topic Re: Change my address in Sky Mobile

Change my address

JayeGerrard — Mon, 15 Jul 2024 09:06:30 GMT

I ordered a ipad off sky mobile and im worried they wont find my address i need to update it worh two words bit its saying i need to call someome

Re: Change my address

SKY1992bf — Mon, 15 Jul 2024 09:10:03 GMT

@JayeGerrard If it's saying to call then that's what you need to do ( you need to call to change the address regardless as it can't be done online)

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

Re: Change my address

JayeGerrard — Mon, 15 Jul 2024 16:45:58 GMT

I called and I got sent a text link because there isn't a change address option when I called up so it gave me text instructions that got me to here

Re: Change my address

SKY1992bf — Mon, 15 Jul 2024 16:48:32 GMT

@JayeGerrard As already advised you need to call to change the address

so call back and when it asks about sending you the link say no and don't hang up