topic Re: Sky sim activation in Sky Mobile

Sky sim activation

MCS2 — Sat, 13 Jul 2024 06:09:03 GMT

I'm having trouble linking my Sky ID to my new mobile in order to activate my sim. Every time I enter my name, postcode and last 6 digits of my account number it just says there is a technical issue, it has been doing this for a few days. How do I activate my sim please?

Re: Sky sim activation

63johnw — Sat, 13 Jul 2024 06:22:34 GMT

Hi @MCS2 to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

Re: Sky sim activation

Mr+Flibbles+86 — Sat, 13 Jul 2024 09:24:23 GMT

Hi there @MCS2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky sim activation

Tom-W19 — Mon, 15 Jul 2024 09:35:23 GMT

Hi @MCS2

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Sky sim activation

MCS2 — Mon, 15 Jul 2024 09:43:32 GMT

All sorted thank you