https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691658#M213066 <P>Thank you I've tried that but still hasn't worked. Any other suggestions?&nbsp;</P> Sat, 13 Jul 2024 16:49:56 GMT Rw4 2024-07-13T16:49:56Z https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691628#M213060 <P>Hi,&nbsp;</P><P>I have my phone through sky and have recently brought my son a 2nd hand phone and a sky SIM card. Also with sky. &nbsp;However, my son can't message me. It says they've been sent but nothing comes through. WhatsApp/calls all fine it's only when he uses text message. Any ideas?&nbsp;<BR />thanks <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Sat, 13 Jul 2024 16:19:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691628#M213060 Rw4 2024-07-13T16:19:47Z https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691630#M213062 <P>Have you tried getting the network settings sent to the phone:</P> <P>&nbsp;</P> <P>Go to sky.com/networksettings (My Account &gt; Mobile &gt; Settings) and sign in with your Sky iD.<BR />Select the mobile number or SIM name you're having trouble with.<BR />Scroll to 'Resend network settings' and select Request settings.<BR />Save the settings when your receive&nbsp;them and reboot the phone.</P> <P>&nbsp;</P> Sat, 13 Jul 2024 16:23:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691630#M213062 caesarome 2024-07-13T16:23:59Z https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691658#M213066 <P>Thank you I've tried that but still hasn't worked. Any other suggestions?&nbsp;</P> Sat, 13 Jul 2024 16:49:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Text-problems/m-p/4691658#M213066 Rw4 2024-07-13T16:49:56Z