https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691345#M213028 <P>You will need to call Sky because if you have a printer then they will email it to you so you can print it yourself. I should imagibe it has to be done this way so it can be tracked with a barcode/QR code.</P> Sat, 13 Jul 2024 11:13:58 GMT caesarome 2024-07-13T11:13:58Z https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691326#M213025 <P>Not received prepaid envelope to send back my swap phone have no luck with advisors or online</P> Sat, 13 Jul 2024 10:59:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691326#M213025 G3mm6 2024-07-13T10:59:42Z https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691330#M213026 <P>You can use the packaging your new phone came in as there should be a small return address on the inside&nbsp;of it. If you no longer have this then you will have to call Sky on 150 so they can get this sent out to you again.</P> Sat, 13 Jul 2024 11:03:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691330#M213026 caesarome 2024-07-13T11:03:27Z https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691338#M213027 <P>I don't have that is there an address and I'll send it back myself&nbsp;</P> Sat, 13 Jul 2024 11:08:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691338#M213027 G3mm6 2024-07-13T11:08:12Z https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691345#M213028 <P>You will need to call Sky because if you have a printer then they will email it to you so you can print it yourself. I should imagibe it has to be done this way so it can be tracked with a barcode/QR code.</P> Sat, 13 Jul 2024 11:13:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Prepaid-envelope/m-p/4691345#M213028 caesarome 2024-07-13T11:13:58Z