topic Re: cannot sign credit agreement in Sky Mobile

cannot sign credit agreement

jdtombs — Fri, 12 Jul 2024 20:46:33 GMT

I placed an order with sky mobile for a tablet, but cannot sign credit agreement.

Website and mysky app both keep redirecting to a page that says "Please ask the account owner to sign the CCA" even though i am signed in as the account owner. I've gone through the process to "link" accounts and it tells me everything is linked already.

Re: cannot sign credit agreement

caesarome — Fri, 12 Jul 2024 20:59:14 GMT

@jdtombs

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

Re: cannot sign credit agreement

Mr+Flibbles+86 — Sat, 13 Jul 2024 09:22:47 GMT

Thanks for escalating this. We’ve sent an invite to @jdtombs to chat.