topic Re: Sky roaming help in Sky Mobile

Sky roaming help

Leesabell — Sun, 07 Jul 2024 12:51:20 GMT

Hi I spoke to sky and asked for roaming date fir 10 days up until 16 th July that was agreed and now I've been told ends to day's I cannot put back on

Re: Sky roaming help

Daniel0210 — Sun, 07 Jul 2024 12:54:31 GMT

@Leesabell

Sky don't do roaming packages for longer periods. Depending on where you've gone it's a £2 charge for each 24 hour period.

Re: Sky roaming help

Leesabell — Sun, 07 Jul 2024 12:57:02 GMT

Thank you , how do I activate it ? I was told 10 days

Re: Sky roaming help

TimmyBGood — Sun, 07 Jul 2024 13:02:52 GMT

@Leesabell

That might suggest the culmulative £2 per day charge has now reached your spending cap.

https://www.sky.com/help/articles/sky-mobile-spend-caps

Re: Sky roaming help

Daniel0210 — Sun, 07 Jul 2024 13:04:51 GMT

@Leesabell

You just need to make sure roaming is turned on in your phone settings and you have set a spend cap sufficient for £2 a day. As soon as you send a text, make a call or use some data it kicks in. You haven't said where you are so be aware it's only in certain countries that it works like that. If you're in a 'rest of the world' country then the charges are much higher.

Re: Sky roaming help

Leesabell — Sun, 07 Jul 2024 13:05:58 GMT

How do I re activate it daily then please ? Why was this not explained ? Thanks for help

Re: Sky roaming help

PandJ2020 — Sun, 07 Jul 2024 13:52:36 GMT

@Leesabell wrote:
How do I re activate it daily then please ? Why was this not explained ? Thanks for help

It's 'automatic' on usage. (Subject to spend cap)

Re: Sky roaming help

Daniel0210 — Sun, 07 Jul 2024 13:55:21 GMT

@Leesabell wrote:

How do I re activate it daily then please ? Why was this not explained ? Thanks for help

@Leesabell

See my post immediately above your last post.