topic Re: Calling a sky mobile number when it's abroad in Sky Mobile

Calling a sky mobile number when it's abroad

GLambert80 — Fri, 05 Jul 2024 15:45:05 GMT

We are going to Morocco on holiday.

We will add the sky passport to the contract while away.

If someone from the UK rings us when we are aboard will it cost them more?

Thanks

Re: Calling a sky mobile number when it's abroad

caesarome — Fri, 05 Jul 2024 15:47:35 GMT

@GLambert80 wrote:

If someone from the UK rings us when we are aboard will it cost them more?

They would need to check with their provider or is that Sky Mobile/Talk ?

Re: Calling a sky mobile number when it's abroad

GLambert80 — Fri, 05 Jul 2024 16:13:41 GMT

It will be a landline calling to sky mobile

Thanks

Re: Calling a sky mobile number when it's abroad

caesarome — Fri, 05 Jul 2024 16:14:46 GMT

And who is the provider of the landline is it Sky ?

Re: Calling a sky mobile number when it's abroad

Daniel0210 — Fri, 05 Jul 2024 16:19:26 GMT

@GLambert80 wrote:
We are going to Morocco on holiday.
We will add the sky passport to the contract while away.

@GLambert80

Just to add, using your Sky sim in Morocco will be very expensive as it falls under "rest of the world" charges.

Re: Calling a sky mobile number when it's abroad

PandJ2020 — Fri, 05 Jul 2024 17:31:35 GMT

As above, there is no passport for Morocco. You pay for your usage:

£2.16 per MEG of data (not Gig)

£2.16 per minute calls

£1.80 per minute to receive calls (anecdotally it seems this is charged by the local carrier even if calls unanswered)

50p per text

Unless you are happy with these charges then ensure your phone is set to flight mode and only connect to WiFi.

Re: Calling a sky mobile number when it's abroad

GLambert80 — Fri, 05 Jul 2024 18:52:40 GMT

I'm not entirely sure. It's someone currently in prison 🙈

Re: Calling a sky mobile number when it's abroad

caesarome — Fri, 05 Jul 2024 18:55:51 GMT

I should imagine it might cost them a bit as it would you to receive the call as you can see from the posts above.

Re: Calling a sky mobile number when it's abroad

daveNOS — Fri, 05 Jul 2024 19:47:27 GMT

@GLambert80 It may be worth getting whoever is going to be calling from the prison to speak to a member of staff to see if that sort of call is possible, if it is then it may well be more expensive so they would need to make sure their prison account has sufficent funds to cover the costs.

Re: Calling a sky mobile number when it's abroad

Ollos123 — Fri, 05 Jul 2024 22:23:33 GMT

Calling a UK Mobile from the UK will cost the person in the UK the same wherever in the world that UK Mobile is located.

The charge is determined by the number you're dialling not where that phone currently is.

In addition you will only be charged for receiving a call in Morocco if you answer a call, not if someone calls you and it's unanswered or they leave you a Voicemail.

Re: Calling a sky mobile number when it's abroad

63johnw — Sat, 06 Jul 2024 07:46:33 GMT

If the person in Morocco was to then listen to the voicemail @Ollos123 would they be charged international rates ?

Re: Calling a sky mobile number when it's abroad

Ollos123 — Sat, 06 Jul 2024 08:35:33 GMT

Yes. It would be the same cost as a call to the UK.