https://helpforum.sky.com/t5/Sky-Mobile/Extra-payment/m-p/4680878#M211876 <P>Hi, I paid my phone bill early on Friday 28th the payment was £46, I have checked my bank and you have took another £46 so in total £92. I was not wanting to pay 2 lots, I just wanted to pay the bill earlier. Please can you refund me £46.&nbsp;</P> Sun, 30 Jun 2024 14:13:09 GMT Bethlant 2024-06-30T14:13:09Z https://helpforum.sky.com/t5/Sky-Mobile/Extra-payment/m-p/4680878#M211876 <P>Hi, I paid my phone bill early on Friday 28th the payment was £46, I have checked my bank and you have took another £46 so in total £92. I was not wanting to pay 2 lots, I just wanted to pay the bill earlier. Please can you refund me £46.&nbsp;</P> Sun, 30 Jun 2024 14:13:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Extra-payment/m-p/4680878#M211876 Bethlant 2024-06-30T14:13:09Z https://helpforum.sky.com/t5/Sky-Mobile/Extra-payment/m-p/4680880#M211878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107619">@Bethlant</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />However, if you prefer, once your extra payment is showing as a credit we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team. Let us know on this thread if you want to do that <STRONG>having confirmed it’s showing as a credit.</STRONG></P> Sun, 30 Jun 2024 14:16:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/Extra-payment/m-p/4680880#M211878 Daniel0210 2024-06-30T14:16:05Z