https://helpforum.sky.com/t5/Sky-Mobile/Ive-had-iphone-11-all-paid-off-and-need-to-take-it-off-our-account-as-we-no-longer-have-it-e/m-p/4680801#M211855 <P>I've had a iPhone 11 fully paid for and it's still showing on account how do we get to take this off as no longer have it</P> Sun, 30 Jun 2024 12:58:02 GMT Return+postage 2024-06-30T12:58:02Z https://helpforum.sky.com/t5/Sky-Mobile/Ive-had-iphone-11-all-paid-off-and-need-to-take-it-off-our-account-as-we-no-longer-have-it-e/m-p/4680801#M211855 <P>I've had a iPhone 11 fully paid for and it's still showing on account how do we get to take this off as no longer have it</P> Sun, 30 Jun 2024 12:58:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ive-had-iphone-11-all-paid-off-and-need-to-take-it-off-our-account-as-we-no-longer-have-it-e/m-p/4680801#M211855 Return+postage 2024-06-30T12:58:02Z https://helpforum.sky.com/t5/Sky-Mobile/Ive-had-iphone-11-all-paid-off-and-need-to-take-it-off-our-account-as-we-no-longer-have-it-e/m-p/4680809#M211858 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3564969">@Return+postage</a>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.</SPAN></P> Sun, 30 Jun 2024 13:04:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ive-had-iphone-11-all-paid-off-and-need-to-take-it-off-our-account-as-we-no-longer-have-it-e/m-p/4680809#M211858 Daniel0210 2024-06-30T13:04:31Z