topic Re: RCS messaging in Sky Mobile

RCS messaging

Nigelb1972 — Tue, 25 Jun 2024 14:25:53 GMT

Hi, does anyone know how long it should take RCS to sync up? It did sync initially but they my number port completed and now it won't sync 😔

Re: RCS messaging

Keeny78 — Sun, 30 Jun 2024 11:00:29 GMT

I'm having the same problem...did you find a solution?

Re: RCS messaging

Nigelb1972 — Sun, 30 Jun 2024 12:24:28 GMT

Nope. I've searched the Google help files and it says it can take a while to validate... I'm going carry on hunting though

Re: RCS messaging

Nigelb1972 — Sun, 30 Jun 2024 13:03:40 GMT

@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻

Re: RCS messaging

Nigelb1972 — Sun, 30 Jun 2024 13:09:11 GMT

https://www.reddit.com/r/GooglePixel/comments/1b1x2s6/qr_code_not_scanning_for_esim_found_a_fix/?rdt=57388

This will take to the page that helps if you haven't got the QR code 👍🏻

Re: RCS messaging

Nigelb1972 — Sun, 30 Jun 2024 16:38:29 GMT

@Keeny78 The issue is that the Google servers struggle to authenticate when you've ported a number and using a SIM card that had a different number assigned to it.

To resolve it, you can either ask Sky to send a new SIM that will have your ported number directly assigned to it or download an eSim from MySky.

Re: RCS messaging

Kazzared75 — Wed, 09 Jul 2025 19:00:25 GMT

Can someone help??? We got our new phones. Had our old number moved onto our sky esim. My question is on the rcs messages, it has my old number thats been moved over and my sky number they gave me while I waited for my move. They both been verified, but i want to know of i can delete my sky one so my rcs will work. The sky one isn't needed as all moved over. Can someone help. Thanks sorry if there is spelling mistake or anything I'm dyslexic