topic I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680440#M211722 <P>im trying to Upgrade ,but it keeps coming up that my account is restricted my bills are payed,and when i speak to customer service they say its not but i can upgrade over the phone ,but i always upgrade online&nbsp;</P><P>&nbsp;</P> Sun, 30 Jun 2024 08:08:00 GMT Marc38 2024-06-30T08:08:00Z I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680440#M211722 <P>im trying to Upgrade ,but it keeps coming up that my account is restricted my bills are payed,and when i speak to customer service they say its not but i can upgrade over the phone ,but i always upgrade online&nbsp;</P><P>&nbsp;</P> Sun, 30 Jun 2024 08:08:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680440#M211722 Marc38 2024-06-30T08:08:00Z Re: I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680464#M211733 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4085465">@Marc38</a>&nbsp; if its not letting you do it online then your only option is to do it on the phone.&nbsp;</P> Sun, 30 Jun 2024 08:27:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680464#M211733 63johnw 2024-06-30T08:27:23Z Re: I'm trying to upgrade my phone ,but its telling me that my account is restricted bills are payed https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680490#M211747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4085465">@Marc38</a>&nbsp;</P> <P>Can you view your bills here:</P> <P><A href="https://www.sky.com/mobile-bill" target="_blank">https://www.sky.com/mobile-bill</A></P> <P>&nbsp;</P> <P>If not what message do you see ?</P> Sun, 30 Jun 2024 08:39:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-m-trying-to-upgrade-my-phone-but-its-telling-me-that-my-account-is-restricted-bills-are-payed/m-p/4680490#M211747 caesarome 2024-06-30T08:39:48Z