https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4679016#M211407 <P>Hi thanks - I had lost the original box but I've found it now- instructions and label in there! Thanks again for reply <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Fri, 28 Jun 2024 12:12:01 GMT ShellK2 2024-06-28T12:12:01Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4678858#M211389 <P>I have received my new phone as part of the Swap process- but received no instructions about how to send my old phone back?</P> Fri, 28 Jun 2024 09:50:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4678858#M211389 ShellK2 2024-06-28T09:50:39Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4679012#M211406 <P>To send back your mobile you can use the packaging your new one came in as there should be a small return label on the inside of it somewhere. If you don't have it or the packaging then call Sky on 150 who will get these sent to you,</P> Fri, 28 Jun 2024 12:09:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4679012#M211406 caesarome 2024-06-28T12:09:50Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4679016#M211407 <P>Hi thanks - I had lost the original box but I've found it now- instructions and label in there! Thanks again for reply <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Fri, 28 Jun 2024 12:12:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-Swap-return/m-p/4679016#M211407 ShellK2 2024-06-28T12:12:01Z