topic Re: Moving Piggy bank data back to my contract in Sky Mobile

Moving Piggy bank data back to my contract

Ellen7 — Thu, 27 Jun 2024 11:55:21 GMT

Hi there,

I have some data in piggy bank that I would like to transfer back to my current mobile as I anticipate needing more over the next few weeks.
My plan renews every 4th of the month.
will the extra amount I transfer there, be removed automatically on the 4th along with current unused data I have? If so his can I keep it there?

thanks so much

Re: Moving Piggy bank data back to my contract

caesarome — Thu, 27 Jun 2024 12:01:01 GMT

You can move data from your mobile whenever you want as any unused data on your device is automatically rolled back to your piggybank on the date you are billed by Sky Mobile.

Re: Moving Piggy bank data back to my contract

Ellen7 — Thu, 27 Jun 2024 12:31:29 GMT

Thank you,👍🏻

I was wondering if I transferred some from the piggy bank to add to the current data, could I keep it there longer or do I need to go back and do it again after the renewal date?
im a bit new to this idea.

thanks

Re: Moving Piggy bank data back to my contract

caesarome — Thu, 27 Jun 2024 12:38:52 GMT

As your data resets each month on the billing date should you need more than whatever your monthly allowance is then you will need to keep rolling it back from the piggybank.

Re: Moving Piggy bank data back to my contract

Ellen7 — Thu, 27 Jun 2024 12:46:19 GMT

That's great thank you, I understand now 👍🏻👍🏻