topic Re: Got a new phone and new sim with sky (Vodafone before). Used pac number, transferred as meant to in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Got-a-new-phone-and-new-sim-with-sky-Vodafone-before-Used-pac-number-transferred-as-meant-to-sk/m-p/4677509#M211209 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4102878">@Bethbeth1</a>&nbsp;wrote:<BR /> <P>but not activated, it's constantly trying to connect to it&nbsp;</P> <HR /></BLOCKQUOTE> <P>If the Sky sim isn't active then you would not have been able to transfer the number from Vodafone to it which as you have said has taken place.</P> <P>&nbsp;</P> <P>Are you saying the phone will not connect to the Sky mobile network ?</P> Wed, 26 Jun 2024 15:49:50 GMT caesarome 2024-06-26T15:49:50Z Got a new phone and new sim with sky (Vodafone before). Used pac number, transferred as meant to, sk https://helpforum.sky.com/t5/Sky-Mobile/Got-a-new-phone-and-new-sim-with-sky-Vodafone-before-Used-pac-number-transferred-as-meant-to-sk/m-p/4677497#M211204 <P>Got a new phone and changed providers to Sky so new sim. Set up as it said I should, got text to say old number now being used on Sky, iPhone shows my phone number but not activated, it's constantly trying to connect to it so I can only text iMessage through my email address and can't use my phone to call anyone who hasn't got an iPhone. Apple have done all the usual steps including a reset but still not working. They think it is a carrier issue.</P> Wed, 26 Jun 2024 15:45:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Got-a-new-phone-and-new-sim-with-sky-Vodafone-before-Used-pac-number-transferred-as-meant-to-sk/m-p/4677497#M211204 Bethbeth1 2024-06-26T15:45:09Z Re: Got a new phone and new sim with sky (Vodafone before). Used pac number, transferred as meant to https://helpforum.sky.com/t5/Sky-Mobile/Got-a-new-phone-and-new-sim-with-sky-Vodafone-before-Used-pac-number-transferred-as-meant-to-sk/m-p/4677509#M211209 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4102878">@Bethbeth1</a>&nbsp;wrote:<BR /> <P>but not activated, it's constantly trying to connect to it&nbsp;</P> <HR /></BLOCKQUOTE> <P>If the Sky sim isn't active then you would not have been able to transfer the number from Vodafone to it which as you have said has taken place.</P> <P>&nbsp;</P> <P>Are you saying the phone will not connect to the Sky mobile network ?</P> Wed, 26 Jun 2024 15:49:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Got-a-new-phone-and-new-sim-with-sky-Vodafone-before-Used-pac-number-transferred-as-meant-to-sk/m-p/4677509#M211209 caesarome 2024-06-26T15:49:50Z