topic Re: Mistakes in the credit agreement in Sky Mobile

Mistakes in the credit agreement

Dizzy1 — Wed, 26 Jun 2024 13:07:44 GMT

I know no one ever reads the small print but this time I decided to. There are so many mistakes in the credit agreement that I think it would be invalid in court. My email address is spelt wrongly, the amount payable doesn't add up and I've no idea where the last 12 payments come from - that was explained in the original blub. Can someone contact me please?

Re: Mistakes in the credit agreement

SKY1992bf — Wed, 26 Jun 2024 13:21:46 GMT

@Dizzy1 No one will contact you of the back of a forum post I'm afraid

you need to initiate contact yourself

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

Re: Mistakes in the credit agreement

PandJ2020 — Wed, 26 Jun 2024 13:54:01 GMT

@Dizzy1 wrote:
My email address is spelt wrongly

That's likely to be what you supplied, but even if 'incorrect' it wouldn't invalidate a credit agreement.

I've no idea where the last 12 payments come from

For example Swap24 contracts are actually 36 months. The first 24 payments are at one level and the last 12 payments are at a slightly lower level*. However, the total of those 36 payments should total the value of the purchase.

* the idea is to reduce the amount of outstanding balance for a potential swap (more than a linear plan)