topic Re: 150gb mix sim not showing in my account in Sky Mobile

150gb mix sim not showing in my account

Marc87 — Tue, 25 Jun 2024 19:24:09 GMT

I have no data, mins or txts, I got the deal for 150gb for £15 . The sim is activated, my old number is being transferred on the 26th June. Yet it only showed I had 100mb of data, I thought it might show up once I'd used that 100mb but its been 2 days and I have not got the service I've paid for. Can anyone help.. if not I'll have to change provider again

Re: 150gb mix sim not showing in my account

PandJ2020 — Tue, 25 Jun 2024 20:05:01 GMT

How many SIMs are showing on your account? It seems like you've activated the 'free' 100Mb one?

Re: 150gb mix sim not showing in my account

Marc87 — Wed, 26 Jun 2024 10:55:07 GMT

2 sims but I activated the one I recently got in the post which I got the mix plan on

Re: 150gb mix sim not showing in my account

PandJ2020 — Wed, 26 Jun 2024 11:15:15 GMT

@Marc87 wrote:
2 sims but I activated the one I recently got in the post which I got the mix plan on

It seems a 100Mb has activated - give Sky a call on 150 to check/fix.