https://helpforum.sky.com/t5/Sky-Mobile/No-eSIM-email-received/m-p/4675811#M210977 <P>15pro max so no sim option only eSIM but cannot activate as no email received despite numerous assurances it would be sent . Needs urgently.&nbsp;</P> Mon, 24 Jun 2024 22:35:07 GMT Aud65 2024-06-24T22:35:07Z https://helpforum.sky.com/t5/Sky-Mobile/No-eSIM-email-received/m-p/4675811#M210977 <P>15pro max so no sim option only eSIM but cannot activate as no email received despite numerous assurances it would be sent . Needs urgently.&nbsp;</P> Mon, 24 Jun 2024 22:35:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-eSIM-email-received/m-p/4675811#M210977 Aud65 2024-06-24T22:35:07Z https://helpforum.sky.com/t5/Sky-Mobile/No-eSIM-email-received/m-p/4676003#M211005 <P>According to this:</P> <P><A href="https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install</A></P> <P>&nbsp;</P> <P>It can take up to 30 minutes for the email to come through so make sure you have checked junk/trash/bin folders.</P> <P>&nbsp;</P> <P>If it has been more than 30 minutes then according to this link you will need to get in touch with Sky support:</P> <P><A href="https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem</A></P> <P>&nbsp;</P> <P>The phone itself should be a dual sim so you should be able to use a physical sim in it:</P> <P><A href="https://www.apple.com/uk/iphone-15-pro/specs/" target="_blank">https://www.apple.com/uk/iphone-15-pro/specs/</A></P> Tue, 25 Jun 2024 08:40:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-eSIM-email-received/m-p/4676003#M211005 caesarome 2024-06-25T08:40:54Z