topic Re: I cannot make or receive call in Sky Mobile

I cannot make or receive call

Beel — Mon, 24 Jun 2024 10:46:59 GMT

People cannot call me and I cannot call either, is there anything I can do?

No calls

Lindamcgowan-67 — Mon, 24 Jun 2024 10:28:13 GMT

I cannot make calls or receive calls on

Re: No calls

Daniel0210 — Mon, 24 Jun 2024 10:33:01 GMT

@Lindamcgowan-67 wrote:

I cannot make calls or receive calls on

@Lindamcgowan-67

We need more information really. In the meantime do any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile

text failing

mark197422 — Mon, 24 Jun 2024 10:33:05 GMT

can not send any texts from my phone and can speak to any one about this it is driving me mad any help please

Re: I cannot make or receive call

Daniel0210 — Mon, 24 Jun 2024 10:48:08 GMT

@Beel

Do any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile

Re: No calls

Lindamcgowan-67 — Mon, 24 Jun 2024 10:51:22 GMT

The mast is fine but can't receive or make calls

Re: text failing

DemixC — Mon, 24 Jun 2024 11:23:47 GMT

Having exactly the same issue. Phone won't even connect to WiFi at home 9/10 times. And when it's not on WiFi, can't send iMessages or use the internet when just using my data!! Getting so bad now what am I actually paying for @Sky

Re: text failing

mark197422 — Mon, 24 Jun 2024 11:27:59 GMT

How can you resolve issues when you can not speak to any one

Re: I cannot make or receive call

Chloe-W22 — Mon, 24 Jun 2024 16:32:38 GMT

Evening all,

Apologies for the late response, which area are you in? I'm wondering if this is area specific?