topic Re: Phone not registered on network in Sky Mobile

Phone not registered on device

anitaif — Sat, 22 Jun 2024 20:52:30 GMT

My phone has suddenly stopped making and recieving calls, it says network not registered on device

Re: Phone not registered on device

caesarome — Sat, 22 Jun 2024 21:04:37 GMT

Are you sure it isn't saying "not registered on network" ?

Re: Phone not registered on network

anitaif — Sat, 22 Jun 2024 21:13:27 GMT

Yes your right.

Phone not registered on network

Re: Phone not registered on network

caesarome — Sat, 22 Jun 2024 21:23:41 GMT

Try turning off your phone and removing the sim the gently wiping it before inserting it back in the phone and turning it back on.

Re: Phone not registered on device

anitaif — Sat, 22 Jun 2024 21:28:52 GMT

I've done that twice now and still says the same thing. Do you think if I get a replacement sim card it might work or is it more likely a problem with the phone itself.

Thanks

Re: Phone not registered on device

caesarome — Sat, 22 Jun 2024 21:48:13 GMT

You could order a replacement sim but only if there are no issues showing here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

Re: Phone not registered on device

popcorn1 — Tue, 03 Feb 2026 12:21:57 GMT

hat was your resolution, mine has just started doing same thing