https://helpforum.sky.com/t5/Sky-Mobile/Had-a-phone-sent-back/m-p/4673566#M210745 Ordered a new phone , they tried delivering when we at work and the sent phone back ! Sat, 22 Jun 2024 08:17:13 GMT JPNap 2024-06-22T08:17:13Z https://helpforum.sky.com/t5/Sky-Mobile/Had-a-phone-sent-back/m-p/4673566#M210745 Ordered a new phone , they tried delivering when we at work and the sent phone back ! Sat, 22 Jun 2024 08:17:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Had-a-phone-sent-back/m-p/4673566#M210745 JPNap 2024-06-22T08:17:13Z https://helpforum.sky.com/t5/Sky-Mobile/Had-a-phone-sent-back/m-p/4673638#M210753 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3094408">@JPNap</a>&nbsp;</P> <P>You should have received an email from DPD giving you a one hour delivery window. You may now have to call Sky and see what they advise. It may depend on where the device is now (ie; still with DPD or on its way back to Sky).&nbsp;</P> Sat, 22 Jun 2024 10:01:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Had-a-phone-sent-back/m-p/4673638#M210753 Daniel0210 2024-06-22T10:01:04Z