https://helpforum.sky.com/t5/Sky-Glass/Discovery-not-working-after-change/m-p/5392843#M187468 <P>A year ago I changed from Q to Glass. Ever since I haven't been able to use Discovery+ app. I sign in then it wants me to pay for a package but I should get it free.&nbsp;<BR />Sky say it's a Discovery problem and yes you guessed Discovery say it's a Sky problem. Both have put it to back teams that never seem to get back to me.&nbsp;<BR />Sky gave me a partner ID to give Discovery but they say no account listed for that.&nbsp;<BR />Discovery say Sky need to remove the Discovery link and re-add it Sky say Discovery need to delete my account so I can add a new one and I'm stuck in the middle going round in ever decreasing circles.&nbsp;</P><P>Anyone had this and been able to sort it.&nbsp;<BR />Thank you in advance.&nbsp;</P> Tue, 13 Oct 2026 19:22:15 GMT Rob716 2026-10-13T19:22:15Z https://helpforum.sky.com/t5/Sky-Glass/Discovery-not-working-after-change/m-p/5392843#M187468 <P>A year ago I changed from Q to Glass. Ever since I haven't been able to use Discovery+ app. I sign in then it wants me to pay for a package but I should get it free.&nbsp;<BR />Sky say it's a Discovery problem and yes you guessed Discovery say it's a Sky problem. Both have put it to back teams that never seem to get back to me.&nbsp;<BR />Sky gave me a partner ID to give Discovery but they say no account listed for that.&nbsp;<BR />Discovery say Sky need to remove the Discovery link and re-add it Sky say Discovery need to delete my account so I can add a new one and I'm stuck in the middle going round in ever decreasing circles.&nbsp;</P><P>Anyone had this and been able to sort it.&nbsp;<BR />Thank you in advance.&nbsp;</P> Tue, 13 Oct 2026 19:22:15 GMT https://helpforum.sky.com/t5/Sky-Glass/Discovery-not-working-after-change/m-p/5392843#M187468 Rob716 2026-10-13T19:22:15Z