topic Re: Technical fault in Sky Glass

Technical fault

Cat34 — Tue, 13 Oct 2026 06:30:00 GMT

Is anyone having a technical fault showing on their sky glass for every channel

Re: Technical fault

GD1 — Tue, 13 Oct 2026 06:41:38 GMT

@Cat34 How is your Glass TV conneted to your router?

Re: Technical fault

Cat34 — Tue, 13 Oct 2026 06:44:00 GMT

Hi through WiFi

Re: Technical fault

MarkGoldsmith — Tue, 13 Oct 2026 07:59:06 GMT

@Cat34 Have you tried a reboot a of your Glass TV and your router.

To reboot the TV:

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

To reboot your router just turn it off at the plug for a minute.

Re: Technical fault

Cat34 — Tue, 13 Oct 2026 08:00:08 GMT

Yes a few times

Re: Technical fault

Angel_Aka — Tue, 13 Oct 2026 08:02:34 GMT

@Cat34 wrote:
Yes a few times

Try running a network check from the get help menu on the Glass TV's Netflix app. This will give you an idea of the broadband speed actually being received by the TV.

Re: Technical fault

Cat34 — Tue, 13 Oct 2026 09:02:41 GMT

All sorted now thank you had to reset the whole TV and start from default 🙄